Carrier Help Center


How do I request reimbursement for detention fees?

First, please notify your Carrier Representative at the time detention occurs to inform them that you are entering detention. In order to be reimbursed, we require that in and out times are recorded on the POD and that you send us the POD within 48 hours of load delivery for verification.

Please notify if you’re seeking reimbursement for detention fees.

Still have questions?

Submit your question or request via our Contact us form