Customer Help Center

Disputes

Why is the carrier invoicing my company?

When the BOL we provide isn’t used, the carrier can bill you directly for the shipment brokered by Flock Freight. If this happens, please let us know by sending an email to billing@flockfreight.com and including your invoice number and/or quote number. We’ll work with the carrier to update the paying party to Flock Freight.

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