Customer Help Center


How do I dispute an additional LTL charge?

Please visit our disputes information page to find information about the various types of additional charges and how to handle them. Feel that a charge isn’t valid? We’ll contact the carrier on your behalf to dispute the fee. When you’re ready to file a dispute, they may be filed online by utilizing our payment platform YayPay. To obtain your customer specific YayPay statement link, please contact

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