Customer Help Center


Can I send the receiver a tracking link so they can track an inbound shipment?

When booking a shipment in the Flock Platform, you will have the option to enter the receiver’s email address so they can track an inbound shipment. Flock Freight will send an email notification to the receiver as soon as the carrier picks up the shipment. Inside the notification email, receivers can click the ‘View and Track Shipment’ button to navigate to a receiver tracking page. There, the receiver will have limited, read-only access to the shipment details and tracking information. Receivers can continue to check this link throughout the shipment’s journey for delivery status updates.

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