Disputes

Below are the most common additional charges for LTL shipments and what they mean:

• Re-weigh – When a shipment weighs more than what was quoted for or listed on the BOL.
• Re-class – When a shipment moves at a different freight class than what was quoted for or listed on the BOL.
• Residential – When an address is zoned as a residence. If your home-based business is in a residential area, it is considered a residence.
• Accessorial fees – When a shipment requires additional services that were not quoted for or listed on the BOL. Typical accessorial fees include liftgate services, notification calls, inside pickup or delivery, and more.