Growfin FAQ
Visit https://flock-freight.growfinportal.com/login and simply enter your email address to be prompted for a one-time PIN for portal access.
Contact ar@flockfreight.com and we will add your contact information to the account in order to gain access.
To view an invoice simply click the PDF icon, the invoice will slide out in the PDF viewer.
You may download your full customer statement to PDF, CSV or Excel. Simply click the “Statement” button then “Download” and choose your preferred method.
Within your customer profile, you will be able to see your existing credit line, available credit line and the credit source.
Copy the payment URL for the invoice(s) you would like to pay and open in a new window. Enter your credit card or bank account information and click Pay.
Coming Soon! Our new payment portal is still under development.
Flock accepts Visa, Mastercard, and AMEX
Coming Soon! Our new payment portal is still under development.
Coming Soon! Our new payment portal is still under development.
Coming Soon! Our new payment portal is still under development.
Under the Invoices tab, click “Closed” to see all of your historical invoices..
Coming Soon! Our new payment portal is still under development.
Under the Payments tab see all historical payments and how these have been applied.
Contacts are managed via your Profile page. Under “My Contacts” click the ‘+ Contact’ icon. Enter the new contact information details.
In order to remove a contact from your account profile, email ar@flockfreight.com and our team will take care of it for you.
Located within your account Profile, your designated Accounts Receivable Representative and Account Manager will be listed.
- Click "Raise Dispute"
- Add Invoices - Select the invoice in question
- Click the “Refer to a Line Item”
- Select Line Item of the Invoice
- Dispute Type - Choose best fit from List of Values
- Title - Brief issue
- Description - Provide a detailed reason of why the charge is not valid
- To add attachments, click “Upload File”
- You may add supporting documentation here. This is required for LTL accessorial disputes.
Disputes are easily visible on the invoices tab by viewing the “Invoice Status”. Dispute details can be viewed by navigating to the “Disputes” tab, and selecting the dispute title in question.
