For Shippers
For Carriers
Below you’ll find a list of additional charge types that may result in a dispute, and instructions on how to avoid these charges.
Inside Pickup/Delivery
Inside Service refers to any time the driver must maneuver the freight across a threshold via pallet jack, as opposed to simply dropping the freight at the rear of the truck. Learn More.
Weight/Dimensions
Carriers often verify the information on your BOL by weighing, measuring, or re-classing a shipment after it’s picked up. Learn More.
Notification
Notification calls prior to pickup or delivery are often considered an additional service, and carriers will charge extra for them. Learn More.
Liftgate
A liftgate fee is charged when a carrier is required to use mechanical loading or unloading devices, including hydraulic or electric lifting or lowering devices. Learn More.
Residential or Limited Access Location
A limited access or a residential fee for your pickup/delivery location, is due to the additional services needed to complete your shipment. Learn More.