Carrier Help Center

Flock Platform

I already set a password. Why am I not receiving a password reset email?

Trying to reset your password, but not receiving a password reset email?

  1. Password reset emails can take a few minutes to deliver. After 5-10 minutes it should be in your inbox.
  2. Double check the email you're using to reset your password. It’s possible that the email you used to sign up is different from the email listed as the Primary Dispatcher Contact.
  3. No luck? Please contact to get help resetting your password and regaining access to your account.

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