Comparing FlockDirect & FedEx Freight Priority
LTL shippers don’t have time to waste—so on-time delivery is critical to your business. Choosing a carrier with guaranteed services can provide the peace of mind you’re looking for, especially when it comes to ensuring you won’t be paying for a late delivery.
We know there are a lot of guaranteed services in the LTL industry, and we want to help make your research quick and easy, so we’re reviewing our own FlockDirect service against some of the biggest and best names in the logistics game. Our next breakdown: FedEx’s premium service, FedEx Freight Priority.
FedEx Freight Overview
According to its own statistics, FedEx Freight is the first and only of its kind of LTL shipping from a major national carrier, offering proprietary features like pallet-specific tracking technology and digital BOLs for domestic shipments. Shippers sending freight weighing under 1,200 lbs can also take advantage of the carrier’s FedEx Freight Box, a flat-rate box option that removes the requirement for a freight classification and charges rates based on zone pricing.
Its basic LTL freight offering, FedEx Freight Economy, serves the contiguous United States with lesser but significant service coverage to Canada, Hawaii, Alaska, and Puerto Rico. Customers can choose from two guaranteed add-on delivery services:
- Close of Business Delivery, guaranteed by 5:00 p.m. on the scheduled date of delivery, and available everywhere FedEx provides service.
- A.M. Delivery, guaranteed by 10:30 a.m. on the scheduled date of delivery. This option is available only in specific zip codes.
Customers can expect standard pickup windows for LTL service, as well as transit via the traditional hub-and-spoke terminal system.
Premium Service: FedEx Freight Priority
FedEx Freight Priority is geared toward shippers that need even more speed for their freight. In addition to the guaranteed Close of Business and AM Delivery add-on options from the Economy service, FedEx Freight Priority also offers a time-sensitive shipping upgrade: Priority Plus. With this option, customers can choose a specific time by which your shipment must be delivered, such as early morning, Saturday delivery, or non-business hours.
This option still travels via standard LTL service, so all goods will move through a series of terminals en route to their final destination, but FedEx utilizes optimized lanes that are specifically routed for faster delivery. If your need for expedited service arises after your shipment has already left, you can upgrade to Priority Plus even once your goods are in transit.
FlockDirect vs. FedEx Freight Priority
|FlockDirect||FedEx Freight Priority|
|Late delivery = no charge (automatic $0 invoice)||Late delivery = no charge (automatic $0 invoice)|
|Uses FTL network for direct service||Standard LTL service via terminals|
|Single on- and offload||Frequent on- and offloading|
|Less handling = low damage risk||More handling = higher damage risk|
|Request pickup appointment||Standard pick-up window|
|Missed pickup = on-time guarantee still honored||Missed pickup = on-time guarantee no longer honored|
|Request delivery appointment||Delivery guaranteed by 10:30 a.m. or 5:00 p.m.|
|Pooled direct freight = low carbon footprint||Multiple trucks = higher carbon footprint|
|Dedicated account manager for each shipper||General LTL customer service department|
Both FlockDirect and FedEx Freight Priority guarantee you won’t be charged if your shipment isn’t delivered on time—which is great! You can rest assured that you won’t be out of luck (and cash) if either service doesn’t perform to exacting standards.
The biggest advantages of using FedEx Freight Priority are its A.M. delivery option and its Priority Plus upgrade, and specifically the ability to turbo-boost your shipment after it’s already in transit. But it’s important to realize that both options add yet another upgrade fee to the cost you’re already paying for Freight Priority service. By contrast, FlockDirect offers the ability to request specific delivery appointment windows (typically within 2 hours) at no added cost, saving you a good deal. That appointment request also extends to pickup appointments, too, whereas FedEx Freight Priority will only pick up within standard LTL pickup windows. And even if a missed pickup occurs, FlockDirect still guarantees your on-time delivery. FedEx, on the other hand, will not honor the guarantee if a pickup missed.
Though the Priority Plus upgrade utilizes “specialized routes” for faster service, it still travels via hub-and-spoke terminals. Only FlockDirect actually taps into the FTL network, meaning your freight never stops on its way to its final destination. Our technology finds the absolute best route and the right carrier to travel it, pooling your shipment to provide the fastest service. And since it’s skipping the offloads at multiple terminals, the risk of damage drops to below 0.01%—saving you even more on remanufacturing costs (and peace of mind). For the shipper doing their part for the environment, you can rest assured that Flock Freight is a EPA SmartWay partner, removing superfluous trucks from the road and thereby reducing emissions that go into the air.