Product Feature: LTL Freight Tracking for Receivers
The LTL freight tracking for receivers feature is a limited access section of the Flock Platform – our self service web portal used for quoting and ordering LTL freight shipments. Through the platform, your receivers can track their expected LTL shipping from the time your order is picked up to the time it is delivered.
How to Give Your Receivers the Ability to Track Their Inbound LTL Shipments:
- When booking a shipment in the Flock Platform, simply enter in your Receiver’s email address.
- Once your less-than-truckload LTL shipment is picked up, an email notification will be sent to your Receiver. (image: above)
- Upon opening the notification email, your receiver can navigate to the receiver tracking page by clicking the View and Track Shipment button.
- Your receiver will have limited, read-only access to the Shipment Details and Tracking information (image: below)
- Estimated LTL Delivery: Estimated delivery of your shipment based on scheduled pick up date and distance to final destination. This is not a guaranteed delivery date, just the best estimate based on standard transit time.
- Ordered: You confirmed your order and agreed Flock Freight will move your shipment.
- Dispatched: A Carrier agreed to move your shipment and dispatched a truck to your pick up location.
- Picked up: Your freight shipment was successfully picked up from the designated pick up location.
- In Transit: Indicating the zip code of the last known location, you can see the progress of your shipment from pick up to destination location.
- Out for Delivery: Your shipment is out for delivery and will be delivered that day.
- Delivered: The carrier reached the final destination and your shipment was successfully unloaded.
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