Why can’t I reset my password?

Flock Freight recently introduced the ability for carriers to set a password and use it to log in, so not everyone has a password. Trying to reset your password will fail if you have not set a password for your account. Here’s how to set your password:

  1. Look for an email from Flock Freight that contains a link to access our online platform.
  2. Follow that link and look for a blue banner with a button that says “Set Password”. 
  3. Follow the instructions to set your password and use it to log in.
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