Carrier Help Center

Automated Tracking

Why is automated tracking better for my business?

Not only does automated tracking help meet visibility expectations and offer secure, private service, but it also makes life on the road easier for carriers. Freight visibility has been and continues to be a high priority for shippers and brokers. By becoming a more visible partner, your business will benefit from:

  • No more check-in calls. Wave goodbye to distracting phone calls from tracking representatives. Automated tracking will send status updates to customers so you can focus on your job without interruptions.
  • Limited dwell time. Automated tracking updates dockworkers on your location, giving them more time to prepare for your arrival. This generates a faster, more efficient pickup/delivery process, so you can spend less time waiting and more time driving.
  • Customer satisfaction and repeat business. The happier your customers are, the more successful your business will be. By sharing your tracking data, you’ll be able to keep all parties up to date on every load’s pickup, arrival, and condition while exceeding customer expectations.
  • Data privacy. We’ll only track you for the duration of the load, and we’ll keep your information safe by complying with strict data protection regulations.

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