Everything You Need to Know About Freight Insurance Coverage

Published on
Nov 8, 2018
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As a shipper, one of your chief responsibilities is to ensure that your goods or commodities travel from point A to point B in a timely, efficient, and safe manner. Shipping is part of your company’s lifeblood, both one of your main expenses and an extension of your brand’s competence. In which case, you may find yourself wondering whether or not a cargo insurance policy is important.

The short answer to your question can be summed up in one word: yes.

The long answer, as you’re about to discover, is detailed here in our guide to knowing everything about LTL freight insurance coverage.

What is freight insurance coverage?

Freight insurance is a policy put in place by a third-party company that insures the total or partial value of your cargo. It’s a policy exclusive to the shipper and their specific freight shipment, and one which will only handle their claims. Regarding freight insurance’s systematic structure, if you’re familiar with general insurance policies (dental, health, automobile, etc.), then you should be somewhat familiar with how insurance works.

You purchase a policy that covers your cargo, negotiate the terms of the policy, and then pay a premium dependent on a pre-determined contract. In general, cargo insurance coverage follows the same principle as other insurances; better policies are going to be more expensive, and less extensive policies will be cheaper. Usually, the policy will evaluate your cargo’s total value and base their rates on a percentage. This percentage is typically lower than that of most ‘regular’ insurance policies.

If you experience damages, loss, or theft (of course, this is dependent on the variation of policy put in place), you will have 30 days to file a claim. Once the claim has been processed, you’ll be compensated based on the terms agreed upon.

Do I need it?

We’ll address whether or not, as a shipper, integrating policy is worth the freight insurance cost and trouble below. Regarding this question, we’re going to speak on the legalities of shipping. Unlike the motoring public, a shipper is not required to have an insurance policy. It is 100% legal for your company to ship goods or commodities without a policy.

With that being said, your freighter is required to have carrier liability coverage—which is not to be confused with freight insurance. However, it is appropriate that the company handling the vehicular transport of your cargo be required to have coverage, as the risk certainly falls on their shoulders. Beyond that, it’s important to note that freight brokers, advancers, and third-party logistics companies are not required to introduce freight insurance policies in their contracts or bill of ladings.

Thus, it’s good to research and thoroughly understand freight insurance, as it’s not always going to be given as an option, even by professionals. Sadly, this does not align with its importance.

Should I have it?

The question should never be whether or not you should put a policy in place but why you should. The reality is that without freight insurance, you’re relying on people that don’t want the liability for your shipment’s security. A shipper seeks to own the value of its cargo from its origin to its intended destination, without ever sacrificing it due to damages or loss. An insurance policy hedges against that, making it a much-needed part of your shipping process.

You should evaluate your insurance options to protect against:

  • Acts of God
  • Supply chain issues
  • Carrier negligence

What are the benefits?

To understand the benefits of a freight insurance policy is to understand the intricacies of shipper to carrier insurance as a whole.

Liability coverage

As we stated previously, all carriers are required by law to have liability coverage. This liability coverage will cover a certain amount of the cargo’s value and will protect the carrier in the case that a shipment goes awry. However, there’s an important dynamic to expose here.

Regulations, laws, and liability coverage all work to do one thing, protect the carrier, not the shipper. In fact, a carrier can legally argue that almost anything subjected the cargo to damage, excusing them from guilt. Furthermore, liability insurance—the one type of insurance regulated by law—works to protect the carrier and not the shipper.

Lastly, it’s important to understand that the language used in freight insurance is not synonymous with the type we’re accustomed to. It’s all in the details, as they say. The vast, expansive, and multilayered landscape of freighting makes way for many moving pieces. Due to this multifaceted machine, there is no standard insurance in the shipping world. If your carrier tells you, ‘don’t worry, we have insurance,’ they’re not lying, but their policy could very well not support the type of cargo you’re shipping.

Here’s an overview:

  • Liability coverage works to protect the carrier, not the shipper. It may not even be a policy that considers your cargo coverable on any grounds. Often, if you are covered, you’ll receive cents to the dollar in return.
  • Current legislation does not require shippers to have insurance, nor does it protect shippers from unscrupulous carriers. In the event of damages, a carrier is innocent until proven guilty, and winning these cases is both taxing and difficult.
  • Liability insurance claims can take over a year to process.
  • Liability coverage is usually a base rate for all cargo and can vastly undervalue your assets (cargo), in which if a claim is processed successfully, you won’t be compensated for your total value.

What are the benefits?

A freight insurance policy says, ‘worry not, shipper; this is between you and me.’ In an oversimplification, it sidesteps all other parties and becomes directly responsible for the cargo. If it’s damaged or stolen, all you need to do is provide sufficient evidence and your claim will be processed. One of the huge benefits of freight insurance is it does not rely on the carrier being ‘guilty’ of any wrongdoing. It puts the cargo in a vacuum and addresses it there.

More importantly, freight insurance allows you to control the terms of the contract. You can rest assured that your policy covers the classification of your cargo, insures the entire value, and accounts for all mishaps (theft, damage of all types, spoilage, etc.). Once again, it’s all in the language, and negotiating a contract gives you the leverage you need to be sure you’re not relying on a policy that is not exclusive to your needs.

Freight insurance claims are handled in 30 days as opposed to 9 months. This means that once a claim is filed (if it’s approved and processed), you don’t have to scramble to cover the cost of your botched shipment—you will be compensated within a reasonable timeframe.

A small cost can go a long way, and that’s true for freight insurance. Unlike some insurances you’re used to, the percentage which dictates the premium is typically lower. Mixed with the bundle of expenses that amount to your shipping costs, a reasonable policy can be a negligible expense. Don’t let the idea that freight insurance will break your bank fool you; there are many companies out there that will have a perfect solution for your business.

In short:

  • Freight insurance places a third-party company over your cargo, looking after it specifically. It does not rely on fault from the carrier, only proof of damages or loss. Dependent on the policy, it can go as far as to cover untimely delivery.
  • The terms of the contracts are yours to govern and negotiate. You won’t be in the dark regarding policy, and you’ll sign off on a policy that covers your every need.
  • Claims are much faster. 30 days versus the nine months of liability insurance claim processing.
  • In the grand scheme of things—when it comes to shipping from end-to-end—freight insurance is extremely affordable. There’s a policy out there that works for everyone.

What to look out for

It’s quite apparent that freight insurance is a justifiable expense. But anything too good to be true usually is, isn’t it? In the case of freight insurance policies, that idiom can undoubtedly become your reality. In which case, there is a multitude of red flags to be aware of.

First, freight insurance companies can be disreputable. It’s 100% legal for them to sell you a policy that doesn’t match your freight insurance needs, or in the worst case, even cover the type of cargo you plan on shipping.

When it comes to health and car insurance, it’s safe to assume you have a general understanding of how these policies work. The commonalities create natural links between the vast amount of policies. Freight insurance, on the other hand, does not follow this trend. There is no standardized policy across the industry that covers the needs of every shipper. This means that a serious amount of due diligence is required when it comes to picking and integrating a policy.

Claims can be denied. This is true for any insurance but particularly true when it comes to freight insurance. We’ll list some of the potential reasons your claim may be denied:

  • The insurance policy does not cover the freighting class or type.
  • The claim was filed late.
  • There are no records that dictate the shipment was in good standing before the damages or loss took place.
  • The freight carrier wasn’t listed in the shipment or policy.

How do I go about choosing my freight insurance policy?

To understand your freight insurance policy is to be well-versed in insurance as a whole. As a rule of thumb, it’s important that you read the entire contract front to back, particularly to ensure that there are no hidden details that may hinder you along the way. Still, if this is unchartered terrain to you, we recommend that you hire either a freight broker, advancer, or a reputable insurance agent.

Insurance agent

A reputable insurance agent that knows the ins and outs of the freighting industry will be able to evaluate your company, choose an insurance policy that works for you, and then review the policy to ensure there’s no misleading fine print. There are plenty of great insurance agents within the space, and they can guide you through the process efficiently.

Freight broker

A freight broker—aside from fostering the relationship between you and a carrier—should have an understanding of freight insurance or at the very least work closely with an agent. If your broker does not recommend insurance, it may be time to find a new one. A dexterous freight broker should not only advise freight insurance but should have the means of putting an effective policy together.

Freight forwarder

While this is the least recommended option, a freight forwarder that’s accomplished in the industry should also have insurance know-how and an arsenal of esteemed agents in their network. If you’re currently utilizing a freight forwarder, then reach out and explain your current needs and they should have the means of recommending a freight insurance policy for you.


We hope this article helped you understand a bit more about freight insurance and gave you some peace of mind. Remember, there is no standardized insurance policy, and most of it boils down to know-how, experience, and negotiation. Most professionals will recommend that a freight insurance policy is put in place, but the legislation doesn’t enforce it. At the end of the day, it’s up to you as a business to decide whether the juice is worth the squeeze.