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In acting as a broker of transportation services, Flock Freight can serve as an intermediary and function as a claims administrator on behalf of its customers. In this regard, Flock Freight will help facilitate the filing and processing of claims with the underlying motor carrier and/or its insurance provider. Each claim is fact specific and must allow for adequate processing time and investigation by the motor carrier and/or its insurance provider. While Flock Freight endeavors to successfully resolve each claim filed, we cannot guarantee any specific outcome for a particular claim.