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Sr. Manager/Director, Marketing Analytics

San Diego | Chicago

What drives you? Maybe you want to make the world a better place. Maybe you want to advance your career and work with the brightest minds in freight technology. Maybe you want to tackle new, exciting challenges while disrupting an industry. If this sounds like you, you’ve come to the right place.

While we're talking about your role in disruption, let's talk about disrupting job search norms. For example, one study found that men applied to jobs for which they met 60% of the criteria, whereas women applied only when they met ALL of the criteria. Here at Flock Freight, we're interested in your inherent abilities, not just the skills you bring from your last role - if you think you have what it takes to succeed in the role but don't check every box, please still get in touch. We'd love to start a conversation with you.

Flock Freight is proud to sponsor H1-B transfers and sponsorship for OPT candidates for certain positions. Please ask your recruiter if your role qualifies! 

Interviewing is a two-way street, so let’s get to know each other. Here’s a little about us:

  • We’re a unicorn. Following our recent Series D funding round, our valuation has surpassed $1 billion
  • We’re growing fast — like, speed-of-light fast. In the past year, we’ve tripled our workforce and added thousands of square feet in Encinitas and Chicago
  • We’ve got support. Our investors include SoftBank, Susquehanna, Eden Capital, Volvo Group Venture Capital, SignalFire, GLP Capital Partners, and GV (formerly Google Ventures)
  • Efficiency is in our DNA. Our mission is to reinvent North America’s $2 trillion freight industry by relentlessly eliminating waste and inefficiency
  • Algorithms drive our sustainable shared truckload solution. Behind our carbon neutral shared truckload service is world-class tech (and a lot of sweat)
  • We’re taking names. Find us on the CNBC Disruptor 50, SDCE 100, SDBJ Diversity & Social Responsibility, and Fast Company World Changing Ideas lists
  • We walk the walk. We make a positive impact in everything we do; our B Corporation certification is proof. We were the first B Corp in our industry 
  • We offer a hybrid work environment, and we are intentional about doing it right. Knowing you have a life outside of work, we won’t ask you to do your job from the office five days a week

About the role: 

Flock Freight is seeking a data-driven Marketing Analytics leader to join our rapidly growing team. As an analyst lead and thought partner within the Marketing org, you will balance both hands-on execution, and strategic thinking to define, model and assess key business metrics and effectiveness of marketing activity. You’ll work on high-impact analytical projects and deliver actionable insights that will help Flock Freight track progress towards goals, understand ROI, and continually improve across all marketing efforts. The ideal candidate will have a strong background in building data models and dashboards, developing rigorous data analyses, and providing insights to help shape and optimize our media, channel, and marketing strategy.

Responsibilities:

  • Serve as the analytics lead and thought partner for the marketing team
  • Provide insights on the end-to-end funnel for both customers and carriers 
  • Enhance understanding of customer and carrier acquisition cost, customer and carrier lifetime value, and ROI on marketing spend
  • Develop and optimize methodologies to measure effectiveness of campaigns across multiple channels like SEM, Social, Display, Email, Connected TV, and OOH
  • Monitor analytics across business to help provide insights and recommendations that may impact marketing planning
  • Drive the evolution of web marketing analytics and experimentation
  • Independently contribute to and champion analytics projects
  • Work closely with stakeholders to define requirements, obtain buy-in, and maintain trust in reporting
  • Build and maintain dashboards, models, and tools to drive decision making and efficiency
  • Process ad hoc analysis requests, such as multivariate testing and segmentation, and make recommendations to stakeholders
  • Query and analyze large sets of data from multiple sources and system tools

Qualifications:

  • BS in a quantitative field 
  • Extensive work experience as a data analyst working with marketing teams
  • Adept at writing, debugging, and optimizing SQL queries
  • Ability to understand data from disparate sources, process it, extract value from it, visualize it and communicate insights to audiences of various backgrounds
  • Adept at scripting in Python
  • Adept with spreadsheeting tools including Excel and Google Sheets
  • Experience with web analytics platforms such as Google Analytics
  • Experience with marketing automation tools such as Marketo, HubSpot and Mailchimp
  • Experience with business intelligence and visualization platforms such as Mode, Sigma, Tableau, Looker, etc.
  • Experience with CRM platforms such as Salesforce 
  • Strong analytical and research skills
  • Knowledge of statistics and understanding of key business concepts
  • Effective communications skills with demonstrated experience presenting data cross-functionally
  • Exposure to marketing tools such as ABM  and content experience platforms such as 6sense and Uberflip preferred
  • Understanding of freight logistics data and concepts preferred

A successful candidate will:

  • Thrive in a dynamic, rapid-growth environment
  • Swiftly adapt to and thrive in a rapidly evolving environment
  • Proactively find innovative and unique solutions to problems
  • Exhibit meticulous attention to detail and quality
  • Be detail-oriented with superior organizational skills.
  • Learn new tools and techniques quickly

What’s in it for you?

  • Unlimited paid time off: Take the time you need to recharge, stay healthy, and do your best work
  • Ownership: As a thank-you for your dedication, we’ll give you the chance to build equity at Flock Freight with stock options
  • Retirement plan: Plan for your future with a 401(k) account, which includes sustainable investing options
  • Insurance: Health, dental, vision, and life insurance with HMO, PPO, and premium PPO options — plus an elective flexible spending account
  • HealthiestYou: Connect with a doctor virtually — 24 hours a day, 365 days a year
  • Commuter benefits: Save on commuting costs with our commuter benefit fund and reimbursements for low-emission transportation purchases.
  • Paid parental leave: Take up to eight weeks of paid parental or paid pregnancy disability leave — we’ll coordinate any extra state or insurance benefits for you!
  • Fun stuff: Cold brew and kombucha on tap, intramural sports, surf club, free lunches — need we say more?

We’re changing how freight moves for the better, and are having fun doing it. You with us? Visit flockfreight.com/careers to join the Flock.

Committed to creating an environment that’s fair and inclusive, Flock Freight fills open positions based on qualifications, merit, and business need. We value the skills of people from various backgrounds and are proud to hire, promote, and retain talent from a diverse candidate pool. Diverse perspectives are central to innovation at Flock Freight and make our team better.

Flock Freight has zero tolerance for behavior that negatively impacts marginalized groups, including women, people of color, veterans, immigrants, people with disabilities, and members of the LGBTQIA+ community. We invite people of all identities to join the Flock! 

To ensure safety for all of our employees, Flock Freight's offices are fully vaccinated worksites. If you are local to either our San Diego or Chicago office, please know that we will require proof of vaccination to work at these sites. This vaccination policy applies to all Flock Freight offices and sponsored work events.

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We look for Flockers who...

Thrive in a fast-paced, highly collaborative environment
Look to be a part of something bigger than themselves
Enjoy meaningful work and strive to make our world a better place
Come up with clever solutions to difficult problems
Bring a balance of grit and fun to their teams

Benefits

Unlimited paid time off (PTO)

Flock Freight promotes a healthy work-life balance

Insurance

Health, dental, vision, and life insurance with HMO, PPO, and premium PPO options

Ownership

All of our employees receive stock options

Retirement plan

401(k) with sustainable investing options

Flexible spending account (FSA)

Medical

HealthiestYou

Talk to a doctor or therapist wherever, whenever

Commuter benefits

Receive additional commuter funds and pre-taxed dollars to pay for eligible work-related transit

Transportation reimbursement

All employees receive a one-time $150 reimbursement for any non or low-emission mode of transportation

Electric car reimbursement

All employees receive a one-time $500 reimbursement when purchasing an electric vehicle

Paid parental leave

Up to 100% salary for 8 weeks that can be taken intermittently during your child’s first year

Paid pregnancy disability leave

Up to 100% salary for 8 weeks that can be combined with paid parental leave for up to 16 weeks total of leave

Equitable abortion access

100% of travel expenses covered for any employee, spouse, partner or dependent plus one support person, who needs to travel to access care if they live in a state that prohibits such care

Technology reimbursement

All employees receive a non-taxable reimbursement to cover a portion of the cost of your cell phone and internet

Office perks

Cold brew and kombucha on tap, intramural sports teams, surf club, free lunches, and more.

Our philosophy

Our employees are part of the Flock family. We support our family by providing many paths for growth and empowering people to better themselves through professional development, emotional support, and personal health.

Flock Freight takes our commitment to employees a step further by implementing people-focused initiatives that align with our values as a B Corporation. As a B Corp, we have an obligation to uphold the highest standards for several impact areas: sustainability, philanthropy, diversity, and employee wellness.