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I paid my invoice. Why am I getting a past-due notice?

Great question — and we’ll get to the bottom of it for you. Please email ar@flockfreight.com with the following information:

  • Customer ID (found on the upper right hand section of any invoice or past due notice email)
  • Payment method (check/credit card/ACH/wire)
  • Date of payment submission
  • Reference number
  • Payment amount
  • Remittance detail

We’ll investigate the issue and get back to you with more information.

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