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100+ Shipments, 100% Damage Free

How a flooring importer is eliminating damage, saving time, and taking control over their LTL freight by shipping shared truckload with FlockDirect.

Who is Titan Supply Group?

Titan Supply Group is an importer of high-quality laminate flooring that operates out of the Pacific Northwest. The company offers a variety of floor coverings that have the look and feel of wood and tile flooring, yet offer the functionality and cost-effectiveness of laminate material. Titan Supply Group imports all of its products from overseas, stores them in warehouses, and sends them to flooring retailers all over the United States. Chances are, you’ve stepped foot on product that Titan Supply Group imported.

As an importer that leverages complicated intermodal transit to move product and conduct business operations, Titan Supply Group has no time to spare. Warehouses operate on stringent schedules, customers have strict delivery requirements, and international freight requires detailed planning. Titan Supply Group must execute the last leg of the journey, shipping from warehouse to client, to operate effectively and maintain a positive reputation. This is where Flock Freight enters the field.

Damaged Freight, Damaged Reputation

The Flock Freight Difference

Titan Supply found Flock Freight because a flooring customer mentioned the impeccable service of FlockDirect’s shared truckload (STL) shipping. Like full truckload (TL) mode, shared truckload service ensures a shipment travels directly from its pickup location to its final destination, without moving through the hub-and-spoke network of warehouses and freight consolidators. The difference between the two? Unlike TL shipping, the shared truckload mode enables several shippers to share the cost of moving their freight and the trailer space of one multi-stop full truckload. STL service offers the same benefits of TL service that shippers know and love for a fraction of the price.

Flock Freight is the only 3PL that has proprietary technology to guarantee shared truckload service.

“How do you want to represent your first load to a new customer? You don’t damage it.”

By choosing FlockDirect, the only point-of-sale shared truckload service in the industry, Titan Supply ships their freight with confidence. And by trusting Flock Freight to move its shipments with others that are going in the same direction, Titan Supply enjoys faster, safer, and easier transit with 99.9% damage-free service and a 97.5% on-time delivery rate. 

Without a doubt, Titan Supply has found a reliable shipping partner in Flock Freight. Since Titan Supply started shipping FlockDirect, the company has eliminated damage claims for hundreds of shipments, streamlined its logistics operations, and improved its reputation with valued customers.